Ann Raskin

Director, Culture & Office Services

CAPREIT

ABOUT ANN

I lead the Culture & Social Impact, Internal Communications, and Workplace Experience teams at CAPREIT.
We’re focused on creating a workplace where people feel seen, trusted, connected, and inspired to do their best work. I occasionally share thoughts on culture, communication, leadership, and what makes work more meaningful and human.

SESSION

4:30 pm

Culture That Connects: Building Belonging, Trust & Engagement in the Frontline Workforce

As contact centres navigate AI, changing employee expectations and increasing pressure on frontline teams, culture can’t…

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