VP, Contact Centre
Canada Life
VP, Service Enablement (Client Services, BPO, PMO)
CI Financial
VP, Customer Support
ecobee
VP, Business Development & Member Experience
Ontario Chamber of Commerce
Executive Director, Head of Customer Experience Division
City of Toronto
Director
E-Comm 9-1-1 Emergency Communications for British Columbia Incorporated
Data Architect, Data Governance
Fidelity Investments
Director, International Student & Scholar Services
York University
Manager, Workforce Management
Porter Airlines
Lead CX Operations
ZoomInfo
AVP, Contact Centre & Enterprises
Director, Human Rights and Investigations
TTC
Principal & Founder
Blue Umbrella Services
VP, Organizational Development
Dental Corp
VP of Operations, Engagement Services
boostCX
Co-Founder/CEO
Cinareo
Chief Operating Officer
Tangerine
VP Sales
ASAPP
VP, Global Head of Commercial Operations, Delivery
Uber Eats
Digital WFH & Analytics Development Leader
Edward Jones
Director, Workforce Management
Inspira Financial
VP, Business Development & Senior Claims Specialist
Royal Claims Services, Ltd
Vice President of Sales & Country Manager - Canada
Five9
EAM & Director of Rooms
Fairmont Royal York
Global Technology, Sr. Director
AstraZeneca
Director WFM & Operational Performance
Bill Gosling Outsourcing
This is your chance to showcase your expertise and connect with key industry stakeholders!