VP, Contact Centre
Canada Life
VP, Service Enablement (Client Services, BPO, PMO)
CI Financial
Executive Director, Head of Customer Experience Division
City of Toronto
VP, Customer Support
ecobee
VP, Business Development & Member Experience
Ontario Chamber of Commerce
VP, Global Head of Commercial Operations, Delivery
Uber Eats
Digital WFH & Analytics Development Leader
Edward Jones
Vice-Provost, Students
University of Toronto
Director, Workforce Management
Inspira Financial
Director, International Student & Scholar Services
York University
Director, Human Rights and Investigations
TTC
VP of Operations, Engagement Services
boostCX
VP, Business Development & Senior Claims Specialist
Royal Claims Services, Ltd
Manager, Workforce Management
Porter Airlines
AVP, Contact Centre & Enterprises
Lead CX Operations
ZoomInfo
Director
E-Comm 9-1-1 Emergency Communications for British Columbia Incorporated
Data Architect, Data Governance
Fidelity Investments
Global Technology, Sr. Director
AstraZeneca
Principal & Founder
Blue Umbrella Services
Co-Founder/CEO
Cinareo
Director WFM & Operational Performance
Bill Gosling Outsourcing
Chief Operating Officer
Tangerine
VP Sales
ASAPP
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